Privacy Policy

UK Storage and Cabins Ltd ("we", "our", "us") is committed to protecting the privacy of our customers and website visitors. This policy explains how we collect, use and safeguard your personal data in accordance with UK GDPR and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal data:

• Contact details: name, email address, telephone number, company name.
• Delivery information: delivery address, postcode and site access details.
• Order and quote data: product selections, purchase or hire preferences, budget and delivery requirements.
• Communication records: emails, phone calls and messages exchanged with our team.
• Technical data: IP address, browser type, pages visited and cookies.

2. How We Use Your Data

We use your personal data to:

• Process quote requests, orders and hire agreements.
• Arrange delivery and installation of products.
• Provide customer support and respond to enquiries.
• Send relevant communications about our products and services.
• Comply with legal, regulatory and tax obligations.

3. Legal Basis for Processing

We process your personal data under the following lawful bases under UK GDPR:

• Contract: to fulfil quotes, orders and delivery arrangements.
• Consent: for marketing communications and non-essential cookies.
• Legal obligation: for tax records, invoicing and compliance.
• Legitimate interests: for improving our services and preventing fraud.

4. Data Sharing

We do not sell your personal data. We may share it with trusted third parties where necessary to fulfil our services, including:

• Delivery and logistics partners.
• Payment processing providers.
• IT and software service providers.
• Regulatory or legal authorities where required by law.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and tax requirements. Quote data is retained for 24 months; order and invoice data is retained for 7 years in line with HMRC requirements.

6. Cookies

Our website uses cookies to improve functionality and analyse traffic. You can control cookies through your browser settings. Essential cookies are necessary for the site to function; non-essential cookies require your consent.

7. Your Rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your personal data.
• Restrict or object to processing.
• Withdraw consent at any time.
• Lodge a complaint with the Information Commissioner's Office (ICO).

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Access to personal data is restricted to authorised personnel only.

9. International Transfers

Your personal data is primarily stored and processed within the United Kingdom and the European Economic Area. Where data is transferred outside these regions, we ensure appropriate safeguards are in place.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

11. Contact

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact us: